Ryan
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Activity overview
Latest activity by Ryan-
Ryan created an article,
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Ryan created an article,
Formatting Components (Giza)
Tabs Takes the basic nav and adds the .tabs-nav class to generate a tabbed interface. Use them to create tabbable regions. Display Unsafe Content Display Unsafe Content needs to enabled for this f...
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Ryan created an article,
NHA - Test Article
National HealthClaim is in the process of migrating all our accounts from NHC version 2 to NHC version 3. Please select what version you are currently on to get the right information: Version 2 Ve...
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Ryan created an article,
Fuzzy Search Example
NV100 NV101 NV102 NV103 NV123 NV200 NV201
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Ryan created an article,
test
List 1 List 2 List 3
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Ryan created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Ryan created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Ryan created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Ryan created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Ryan created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...